How does the order process work?

Buyer places the order by adding gear to their cart and going through the checkout process. In many cases, shipping is able to be calculated at checkout and is charged accordingly. In some cases, this is not possible and it will be quoted and charged separately from the initial transaction.
Seller receives an order notification and is asked either to accept/ decline the charged shipping price or to provide a shipping quote. If the Seller is unable or unwilling to accept the shipping price that was charged by the system, the order will be pushed to GearMoves (for an additional 5% Seller Fee) OR the Buyer will be asked to pay any shortages, depending on the circumstance.
When funds are guaranteed we let the Seller know they're good to ship. They release the equipment accordingly.
Once the Buyer receives the gear, they have a 2-business day inspection period to go through it and make sure everything is as expected.
Inspection period ends. Assuming no issues, *payout is released to Seller's bank account from their AirWallex Wallet, via the specified transfer method. If any claims are made, money is held until they are resolved.